Evaluation Phase

How do I know if the training program is working?


The Evaluation Phase ensures training’s continuing ability to produce qualified employees. By monitoring such indicators as employee job performance, plant and procedure changes, and operating experiences, it helps maintain and improve the training program. It is the dynamic process of assessing performance, identifying concerns, and initiating corrective actions. Additionally, feedback enables training to quickly respond to unforeseen challenges or changing conditions. Completing evaluation steps produces the performance data and feedback vital to any training system.

World Class Training and Development products and services related to the Evaluation Phases include:

  • Evaluation of Behavioral Changes
  • Analysis of Training Effectiveness (Return on Investment)


The finial product of the Evaluation Phase is training changes.